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Anonymous
After seeing a cheap quote on money supermarket i phoned up to get my car insured by them. After two lengthy phonecalls spent going through a long sign up process, giving them all of my details which have never been asked by my previous insurance company i was told that they would call back to take payment (a month ahead of the insurance commencing so clearly they would be making interest). They arranged to call back as they were not able to take a deposit and take full payment when the insurance actually began. They would also not take payment from two cards therefore i had to arrange an alternative method to pay. I then awaited the phonecall but didnt hear anything. Phoned them again to make the payment. They took all my bank details to then tell me that they couldn't process the quote they had given. When i asked why they had no explanation. Complete waste of time and the team seemed clueless as to what had happened. So unless you want to spend the day on the phone - avoid at all costs.
8 years ago
1st CENTRAL has a 4.0 average rating from 5,230 reviews

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Alice, Customer Support

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