I recently took out a policy with 1st Central having received a more competitive quote than my current insurer when it came to my renewal. No complaints over the price (although still high but I'm aware this is the case across the industry this year). My issue comes following payment for the policy I am then contact not just for proof of NCB like most insurers but I am being asked for a whole bunch of documentation.... a document to prove I paid for the policy, a copy of the front and back of my driving license and my wifes, a DVLA code so they can check the convictions declared, proof of my address and even a copy of my V5. The running around trying to get all this documentation together is not only inconvenient but straight away has given me a sour taste when it comes to trusting the information I gave when I took out the policy. I understand the need for pre-validation of a policy and to protect against fraud (I work in insurance myself) however the letter I received suggested the reason for this request was because they believe some of the information I provided was incorrect yet cannot tell me what. I have checked and double checked and the information I gave is correct and therefore this is all just highly inconvenient when I already lead a very busy life... To top it off, I am threatened with cancellation of my policy if I do not provide all this information within 14 days. Not a good start 1st Central.