Seen the 1 star reviews before taking out insurance but just ignored it. I should NOT have taken out insurance with this company. Would not recommend. Go with goskippy. Around the same price as these guys but no hassle at all with them. These guys will find anyway any tiny little mistake so they can charge you more and just add it on to your bill. The people you email are just unhelpful robots. Well seeing yous don't have the review facility on facebook because god forbid everyone tell the truth on that platform. Don't worry 1rst central look like they are doing a good job of losing money and customers. And i hope it stays this way. DO NOT USE THIS COMPANY FOR INSURANCE!!!!!