Wanted to change my car on 15th of May, I was told that the car I bough has 1.8 engine and not 1st central can not insure it because my wife's licence is less than 1 year old. I was told that if I wait until 7th of June, I will get 2 years NCB and £465 pounds refund however when I contacted them on 7th, they told me that I can only have £365 pounds. When I requested them for call listening, they have not bothered to contact me in a week time. I have contacted them several times since 7th and no one has cancelled my policy yet and everyday they come up with a different price. They all know how to mislead the customers and waste their time. I paid £1170 and feel like I never had taken insurance from them.