Customer service is non existent. Car broke down 1.5 miles from home. Wanted to charge me c£100 to come out as it was only 0.94 miles as the crow flies- for all those with flying cars. Got nowhere with customer services and now, a week later, they want to charge me to cancel my policy. But if my cancellation rights had been raised last week it wouldve been within the 14 day cooling off period. So i have no car and am out of pocket despite having no insurance. Oh- the ucing on the cake was they couldnt backdate my cancellation request as they couldnt prove I hadnt been driving my car. My broken down car.