Ripped of by 1st Central
I am absolutely furious with this company and I have been with them for 2 years. I will not renew with them and will never take out any sort of insurance policy with them again! They sent me through an automatic renewal which had increased in price so at that point I went through confused.com as a search comparison and again 1st central came up as the best deal. I renewed with them through this site. I have just received demands for further payment stating that I did not disclose an accident from 2014. I have gone back through my quote on the search comparison site and it clearly shows that I did. Unfortunately I stated that it was in March rather than October of 2014 and for this reason I now owe them a further £110 or £50 cancellation fee! Not only that but I have been kept on hold for over 40 mind and passed around from pillar to post on the phone. I think this is an absolutely disgraceful way of treating a customer and I would warn anyone who goes with this insurer to be very wary and precise with all the information they give as 1st central will try and use it as a way to extort more money from you! Very disappointed and upset!!!!
7 years ago
1st CENTRAL has a
4.0
average rating
from
5,230
reviews
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