CURRENT CUSTOMER - 2 Policies - WARNING: Absoloutley useless.Try every trick in the book to get you off the phone and lie to you. Other companies are much cheaper. IMPORTANT: Overcharged me for 1 year and I've been waiting over 3 months for the cheque. Theyre liars on the phone, did not process my complaint correctly and do not call you back when they say they will (I am currently still insured with them). I havent had to claim with them yet but lose sleep over the thought of the day they try and cheat me out of a car sized payout. I will never use them again and neither should you if you are reading this. At least 12 hours on the phone, months of waiting and a huge error on they're side which meant the payment to pay me the overpayment back didn't get processed and they offered me £50 (after the 1st £50 compensation cheque failed to ever materialise). BEWARE: The staff are VERY easily upset on the phone, will read a script back to you, threaten to end the call and will leave you on hold for 45 mins at a time while they think of a plan to get you off the phone (TIP: The plan is usually leaving you on hold for 45 minutes and telling you the person / department you need to speak with are busy or not there). POLICY: They offer 0 benefits of any worth with the insurance. I'm 25 and do not have automatic ability to drive 3rd party on other cars (unlike most insurers). SUMMARY: I purchased this policy in haste and in retrospect would rather have slammed my fingers in my car door then be tied in with this joke of an insurer in any way. I've paid them over £1000 to continue doing this to future customers. (Someone is supposed to be calling me on Tuesday as they told me they no longer want me as a customer because one of theyre contact centre staff are upset so I will follow up with any response they have made to this or if they bother calling me at all).