I was insured with them for my first year of driving at an extortionate rate. When my renewal came around they declined it and didn’t give me a good reason. (Seeing as my details had not changed other than 1 year no claims.) I then bought another car which had an extra 150 bhp than my previous car. They then decided to insure me on this for another year for another extortionate price. As before they declined my renewal with the same car when my insurance was coming to an end. I have decided to stay clear of them this time and stay with a company that has customer loyalty.