I had a few issues earlier today using the web chat. Speaking to Jonathan at first. Unfortunately what he asked me to do didn’t work. I then spoke to a Joanne but got cut off. Both very pleasant just didn’t get anywhere. I then called the team and spoke to a canny who was outstanding. Clear and confident in what I had to do to solve my problem. I work in customer service myself so I know a good call handler when I hear one.
5 years ago
1st CENTRAL has a
4.0
average rating
from
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