There was an issuse with them and their… There was an issuse with them and their system since 31 july i was calling thwm to change my vehicle with new insurance but they can't i called them 5th time but still they can't n yesterday i asked them to cancel the insurance and now they say they have problem and they want me to give new insurance quote but i don't want as i already sopke to one of their colleagues called carol as they said n thier manager said they wont be cancelled charges n today they say nothing is written on the notes. So that means its customer fault from 31 july m asking to change n calling them early in the morning n chasing them like i said 9 days m using day insurance n is expensive but today n yesterday i said to cancel. But now they turned that they can't wipe of the cancellation charges as thier fault n they fail to do it? Last quality customer service Advisor as well to be give them business like this as they are shut down the business its money business is going on. Never recommend to anyone it would be worst experience. After 2months they are lot paper work i did but even they charge me 75 for administration fee why? Brooker fee 100 why? Never ever recommend to friends at all. Fooling people this company n making money gud at this time due to no proper job at all for everyone. U will u be paid by ur self. God is there....