A recent breakdown cost me a loss of a week’s work and more than the annual policy because of a mis diagnosis by breakdown technician. Also, I phoned to change payment date as changed jobs to be told you wouldn’t do this casting me a further charge and now I have a failed direct debit I’m charged a further fee of £30. This is very bad and unsympathetic and once I’ve paid this policy in full I will never return to your company for future cover, you just don’t listen or help your customers at all and just make more and more ways to make more money out of me!!! Very disappointed.