I have read a lot of FAKE GOOD REVIEWS about this company. You should check out the low score reviews as they’re actually real!! Cancelled my policy due to their incompetence, inflexibility, and basic lack of knowledge - I was promised on 4 separate calls by 4 different people I’d get a refund of £200, also promised a refund fee to be waived and I asked for a breakdown of what exactly I was being charged for l. Nobody called back like promised, nobody sent me anything, no explanation, no money, Worst of all - noone took any notes of the previous conversations had!!!!!!! I have Literally spent about 9 hours on the phone with the a absolute fools since last week!!!!!! Who has to call a company every day about the same thing!!?? Who?? They have send an arrears request instead of doing anything in my requests...!!! Called up AGAIN and found that nothing has actually been authorised by anyone with power. This is insane. I’ve NEVER had to repeat myself sooo much in my bloody life!!! The worst company, incredible liars, AVOID AVOID AVOID!!!