Appalling!!! I have paid premiums forever and when I have a legitimate claim, they try to weasel right out. The Boiler Service conducted by 247 identified a fault that is covered by the Boiler Breakdown. They insist that the engineer's comment: "Report to Insurer" IS sufficient rectification and therefore the actual fix that is covered by the Breakdown contract, would be deemed 'remedial'. Now they want to charge a premium for something that is covered under the contract😖. Of course I'm cancelling the contract and looking for a local independent engineer to maintain the property.