TERRIBLE SERVICE- AVOID TERRIBLE SERVICE- AVOID Having spoken to several people at 247 home rescue today and was assured I would get a call from a manager. Which has not happened. The engineer was in my property for less than 10 minutes. All he wanted to do was sell me a new boiler. I was not told or given a report from him. After speaking to 6 members of the company most could not understand and ending up in a call centre abroad we’re unhelpful. It is very obvious all they wanted to do was push me into getting a new boiler. They charged me £75 call out fee for less that 10 minutes work. The engineer was not professional at all, he did not leave a report and quickly left the property. I will not recommend this company at all. How unprofessional 247 home rescue is not worth the paper it’s written on totally disgusting rip of company do not take a policy out with them. They deemed my boiler unsafe expected me to buy a new boiler. I have been left without hot water too. I have had a 2nd opinion and will be fixed at less than £200. Please be aware!!! Rip off company!! Bad customer service!! AVOID at all cost!! Terrible customer service, poor engineer. Only offered £30 as a customer service apology when this company has caused me a great deal of stress. Water dripping from the boiler, no water upstairs to have a shower. I asked for my £75 call out fee to be reimburse as I now need to get a private plumber to rectify the problem they have caused & they will only give me £30. What a bad bad company Your policy will be worthless do not use 247 home rescue.