This company is a complete rip off. My boiler broke down recently. They paid £45 for the call out charges. After 5 days, couldn't fix the boiler and ask me to replace it. Now they are asking me to pay them £2619 towards the boiler replacement cost where as in the policy they did mentioned about the boiler replacement cover. Now they are saying they can't contribute towards the cost as the policy is less than 6 months old. There was no mention about this in the policy. Ridiculous!!! Misleading customers. Just making money. When you need them they won't help so please avoid this company. I'm going else where