I have just this minute cancelled the policy . My boiler is over 6 years old. When it came to renewal, I called in to see the options . I asked if my boiler required for a replacement , what would be the process…. The process was not explained at all and I was constantly being put on hold until they went to find an answer. Three phone calls after , I have found that I would have to pay a contribution of £1000, and then £48 a month for 120 months . In total, that is £6760. An average boiler can vary between £2000-£3000. I have paid a whole year for absolutely no reason whatsoever . Actually a scam, I should have thought it was too good to be true because the prices are so low. AVOID THIS COMPANY AT ALL COSTS. I have kept the recording of The last phone call with the sales rep and explained if it wasn’t cancelled then I would publish everything I have saved online with their voice recordings too. I’ve run with by a lawyer friend who said that is fine to do it necessary. In summary, the payments are pointless . The total cost of £6760 is not right nor fair at all. Don’t believe me ?… try calling them yourselves to find what would it cost to replace the boiler and the process . Let’s see how you find it . Maybe this message helps one person out there that is on the fence about being with this company