Your engineer, enter my home, went straight to the back of my house asked me if I had a measuring tape then went on to tell me my flu, what is 3 inches to low and said he’s not doing a service on my boiler and would be in contact with me 10 minutes later, I got a phone call from your office or for me to buy a new boiler I told him no he said he was an information about repairs then I got an email said to repair the flue you would be £250 I’ve got another engineer out to fix that cost me £35 Auntie told me the flie was okay I will be definitely not recommending your company to no one i’ve returned to British Gas who have been doing my service for five years now and have another sit there, anything to me about the flue