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Disgraceful service. Had them install a new boiler. A few months later it became apparent the flow pipe hadn’t been connected properly as it was dripping (very slowly) and overtime resulted in the pressure to drop too low. When I contacted them to rectify they said that because this was more than a month after instillation they would have to charge for fixing the issue unless an engineer from the boiler company came out and confirmed it wasn’t an issue with the boiler itself and was in fact due to the instillation. After doing this and the boiler engineer stating on his report that the leak should be “rectified by the installer”, 247 Home care said that didn’t confirm that the issue was caused by the instillation only that the installer should repair! They therefore maintain that this is chargeable and will cost me about £100 in call out fees. A total disgrace!
11 months ago
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247 Home Rescue has a 3.3 average rating from 414 reviews

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Alice, Customer Support

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