FALSIFIED GAS LEAK TO SELL BOILER PLEASE .... do not be bullied into getting a new boiler through them. I had an engineer come out for a service, he claimed I had a gas leak and switched off my gas, I couldn't not have a boiler because if my 85 year old mom with me, I panicked, they said they could fit one next day, made me pay in full only to discover they lied, there was nothing wrong with my gas or boiler and its still going strong!!! They charged me £250 to cancel it!!!!!!! Don't waste your money on insurance for your boiler, rather get a gas engineer out to service it and if needed, repair... Will be a whole lot cheaper and sound!