This is the worst company to insure with. It seems like they use the insurance as a way to extort more money out of you. Telling you to make unnecessary and expensive repairs before they will come and fix any issue. The engineers they use appear to be incompetent as well, as they dont even fix the issue they were called for but claim they have. Then say in our terms and conditions if we identify any issues you need to pay for them before we repair anything as part of the insurance. Honestly you're better off going with another company. I've used others in the past who have just come and fixed the problem without making a fuss or causing a hassle. I wish i never went with them, what a waste of money and just a real headache. To cancel they will charge you the full contract amount. I'm going to the financial ombudsman. This company is a proper joke.