"Avoid 24/7 Home Rescue – Unreliable and Unhelpful"
I am extremely disappointed with 24/7 Home Rescue and how they have handled my recent claim. Despite having a policy that clearly includes parts and labour, the company has been doing everything possible to avoid paying out on a valid claim.
We have been without hot water for 6 days, making everyday tasks extremely difficult. Rather than helping us resolve this urgent issue, 24/7 Home Rescue has delayed the process and failed to provide any reasonable explanation. It feels like they are intentionally avoiding their responsibilities under the policy, leaving us frustrated and stressed.
Communication has been poor throughout, and despite following all procedures and submitting all necessary paperwork, they continue to make excuses for not settling the claim.
I would not recommend 24/7 Home Rescue to anyone looking for reliable home coverage. They do not act in good faith, and their focus seems to be on avoiding payouts rather than helping customers when they are in need.
2 months ago
247 Home Rescue has a
3.3
average rating
from
414
reviews
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