24/7 an absolute rip off. I kept paying monthly direct debit and paid excess fee £95 twice for one event when I had a drainage blocked last month. They send out engineers(cowboys) whom more likely to view and write reports only rather than to complete the task and finally I was told those blocks are not included in the policy, same as all other reviewer's experience in this page. I had to call out plumbers from Checkatrade and job is done after 10 days of 24/7 saga. Surprisingly, this 24/7 is leading all the major comparison sites for boiler and drainage cover, not sure how. Please stay away from 24/7, hassle is not worthy!!!!! A pure SCAM !!!!!!!!!