A complete failure from purchase to delivery, and now to pending repair!! Nothing but unnecessary stress and disappointment. I purchased three pieces from 2 Modern. The lamp, the Bernhardt Campania armoire, and the Bernhardt Campania King size bed. There was no trace of the bed purchase taking your team couple of weeks to finally find the purchase in your system causing delays in the delivery. The delivery company you work with is run by drugged out morons. They messed up the deliveries multiple times. I went through nightmares with the delivery of each item. First they send the heavy armoire with an old man who admitted the unit was way too heavy for him to carry, so we had to reschedule for the armoire to be finally delivered. Then despite my calls confirming the bed delivery details, they show up in the morning, instead of pm window, to only drop off the bed instead of the White Glove handling, so we had to reschedule again. We finally have the pieces delivered, but one of the armoire doors is not aligned properly and does not open and close smoothly. Now I’m struggling to have someone form Bernhardt to come and adjust the armoire door but no luck so far.
1 year ago
2Modern has a
4.3
average rating
from
1,078
reviews
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