At the time of placing our order for a dining table set, we were told it would take 8-10 days to ship once the order had been processed. We ordered our dining room furniture almost 4 weeks ago and then received another update that we would not be receiving our order for another 3 - 4 weeks, totalling 7 - 8 weeks before we would receive it. We followed up with the store and this was their response with regards to their shipping estimates:
“timeframe primarily pertains to the shipping process itself and does not include the transit times, which can vary based on several factors including the logistics of the delivery addresses involved. Regrettably, transit times can only be accurately determined once the order is processed, and the logistics between the origin and destination addresses are established. Unfortunately, this means that we are unable to provide precise delivery estimates until after the order has been placed.”
We would have ordered our furniture elsewhere if we had known that their shipping process takes this long. Very misleading shipping information on website and unhelpful customer service.
6 months ago
2Modern has a
4.3
average rating
from
1,073
reviews
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