2Modern executed excellent service recovery on a recent purchase of a light fixture. While the product was in transit to our location, it went on sale with a substantial discount from my original purchase. After contacting 2Modern, they worked to address the matter very quickly. I appreciate the swift turnaround and the understanding exhibited by the 2Modern representative with whom I spoke. The delivery of the product was also well-handled. The tracking monitor was very accurate and I received calls from the shipping company to confirm delivery as well as a follow-up call to ensure we were ready to receive. The light fixture arrived in great shape. It's beautiful. Will certainly become a family heirloom.