I phoned to check availability in store. The lady in the phone suggested I purchase them go and collect. When I got to the store I saw a more suitable item. I asked the store guy if I could swap and get a refund (I specifically asked for cash refund to my card). He said sure. Then stuffed around for 30 minutes making me wait. When I checked my card a few days later there was no refund! I phoned and was told they’d send me a store credit! And the Indian person could barely speak English well enough to understand. I explained I didn’t agree to a store credit. She said too bad! I contacted their online customer service and a guy called Eswar told me he’d send a store credit wafted I explained it was FRAUD! Worst experience ever for a nation wide brand