Dont stand behind their products.
I purchased tires from them, I was happy with the initial delivery. Their site is ok to use.
BUT, after getting them mounted, 80km later a bubble appeared in one. My tire shop told me I shouldnt drive, CS responses have been days apart and require me to ping them to get any response.
I finally got some concrete info from them and their response was to blame an invisible road hazard without any indication it would be so. They then told me that if I wanted warranty service I would have to pay to send the tire away. And due to them not having stock that I could call around to local garages to try and find one. Meanwhile, I still cant drive my vehicle...
I left the call with no resolution and no timeline to resolution. Simply put, they dont stand behind their product as when something goes awry, their solution is to put the responsibility on anyone else that they can.
3 years ago
Blackcircles has a
1.7
average rating
from
292
reviews
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