Ordered 4 tyres for delivery as I want my known & trusted local garage to fit them. They were very quick to take the money with an "Estimated" next day - then when the order is accepted and they send an Invoice it becomes clear as to their lack of service. The invoice states in bold "Please Note: We are unable to provide any notifications, tracking information or time slots related to deliveries." To try to see what I can find out (as today is their "Estimated " delivery date.... I first login to my account on their website to see the status of my order (it has no information... i can't even tell if it has been shipped). Next I try to use the Chat facility on their website - this actually isn't a Chat facility as there is nobody on the other end of the robot... it just records your information and sends their Customer Service team a message (then saying they usually respond within 2 days). So, I am blind and they basically disown any responsibility for the delivery aspect i have paid for. As with most people in this hectic world, I don't have time to sit at home day after day just on the off chance they may try a delivery - I will never use again.