Shocking service First time I’ve used blackcircles and certainly the last. Ordered 2 tyres and picked delivery date, this was cancelled. Picked an alternate date also cancelled. Contacted garage that was fitting the tyres and they assured me that there was no problem with the day/time I’d picked. Phoned blackcircles and explained that I had booked my car in for tyres and to send them to the garage. Received an email from bc stating fitting was going ahead but at a completely different garage. Phoned back told them to change it. Received email can’t fit tyres, blood was beginning to boil slightly at this point. Eventually got them to agree to send the tyres to the garage I’d chosen and to get them fitted on the day the garage and I had arranged. Went to get tyres fitted and only one tyre had been sent (ordered 2!). On the phone again only to be told 2 tyres had been sent, told them only one had been sent. Was told they’d have to contact courier to see what happened and would be back in contact within the hour. 5 hours later still nothing so phoned back, to be informed that they’d have to investigate this 🤬🤬🤬 at this point (I hope understandably), my patience finally went, demanded they send another tyre out and investigate in their own time. Checked with garage 2 days later and both tyres were there and arranged another fitting date. That was today, 2 weeks after ordering tyres! Went in and was told bc hadn’t sent a confirmation email to the garage for tyres to be fitted. Phoned them and on speaker they told me they couldn’t contact garage to arrange a fitting date. I explained I was in the garage and they couldn’t proceed without email, strangely enough at that point a confirmation email came through. Left car and took dog a walk only to be phoned by the garage saying they’d only confirmed one tyre to be fitted. Phoned back and told them so send another email for the second tyre and was assured this had been done. Ten mins later garage on the phone again saying still no email resulting in yet another phone call to get it sorted. So will I be using blackcircles again? No! Should you???? I’d think twice!