Ordered tyre to be fitted at a local garage on Thursday . Turned up as advised , no tyre. Garage had no contact nor had I. Called garage the next day (Friday)no tyre had been delivered. Again no contact. Called Blackcircles and told them about the problem. I was advised that the tyre would be there on Monday in time for a very long drive on Tuesday. Received a phone call moments later from the same operator telling me the tyre would be with the fitter on Wednesday!! What an absolute shambles . I have now had to source another tyre from elsewhere and pray that it can be fitted in time . Also told that the refund of my money will take 3 to 5 working days . Do NOT use this company. As with all these very large company's they loose sight of what service they are supposed to be providing.