On 7th January, booked for two new, premium tyres and tracking for fitting at local garage 10am 9th January. On 8th January, recieved an email that fitting arranged for 4pm(!) 9th January. I rang and spoke to a colleague from Black Circles (Kelly), who after supposedly speaking to the garage, confirmed to me that 10am was correct. I later received an email confirming 10am. I arrived at the garage and low and behold, they had me booked in for 4pm!. The guy at the garage stating "they are a nightmare." (Black Circles). I rang Black Circles and spoke to Logan to cancel my order and give me my money back. He did cancel my order but now I have to wait 3-5 days for my money back! So, messed about, time out of my busy day, petrol used to get to and from the garage, no tyres, no tracking done and out of pocket to the tune of almost £300!. One Star is too much for this company. Never again.