Expected my parcel to be delivered today. Perfect, I told myself, as I was working from home and would never go anywhere. Was constantly attentive to my home phone (in case the delivery guy needed me to open the apartment entrance for him) and to my celphone (as this was the number I provided to the sender, which I assume would have been provided to DHL). Also kept checking the DHL app on my celphone for the latest update. Nothing so far until, to my dismay, I got the notification that “DHL attempted delivery but “no one was home.” What a lie!!! As I will be in the office in the next 2 days, I opted to just pick up the parcel in a DHL location. Inconvenient especially when I have to take a bus to get there, but no choice. At least this is more reliable. Reading the previous reviews, I realized I was not the only one who had an unpleasant experience of non-delivery of parcel when the recipient was very much home. No wonder DHL has a poor review! I wish I had done my research and saved myself the trouble.