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Anonymous
Package requiring signature stuffed half into my letterbox and signed for by the delivery person. I contacted customer care to make them aware of this, hoping for an explanation or an apology… I was simply passed from pilar to post and got neither on my first attempts. Eventually I was told that it was the mistake of the company that sent the package for doing it wrong, despite DHL express messaging me during the shipping process to make sure I was home to sign for the package. There was no accountability or apology
2 months ago
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DHL has a 1.2 average rating from 1,341 reviews

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Alice, Customer Support

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