By far the worst packaging delivery service I’ve EVER experienced. I ordered a product & scheduled my delivery date for Thursday, September 19, 2024. DHL repeatedly changed the delivery date without my permission & attempted to deliver my package 3 days in a row. On Monday, when the delivery guy called, I informed him that my package was scheduled to be delivered on Thursday 9/19/2024. He said “ok this is my route so I’ll be the one to drop it off again.”—— I received an email & text from DHL & had to reschedule the delivery.
On Tuesday, I received ANOTHER notification via text & email that my “package would be delivered today” —— excuse me? What?! SMH I immediately called DHL to file a complaint & spoke with a representative who informed me she would fix the issue. The email I received from her/DHL stated “As requested, no signature is required for this shipment” and my pack would be delivered on 9/19/2024 on the ORIGINAL DATE without the need for a signature which I was ok with.
On Wednesday, September 18, 2024, at 11:47am I received ANOTHER notification via email & text that my package would be delivered “TODAY from 1600-1800”.. At 12:08pm, I received a notification via email & text that my package was unable to be delivered. Honestly, I don’t think they tried. NO ONE CALLED ME. I immediately called DHL AGAIN for the second time to file another complaint & have the package delivered on the ORIGINAL DATE 9/19/2024. The guy was passive & pretended to care. At that point, I didn’t trust this company to deliver anything. 3 delivery attempts on 3 incorrect days!! So I scheduled to pick up my package from the V Street location in Washington DC. I’ve never dislike a delivery company so much in my life!! Incompetent is an understatement!! BEWARE!!
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.