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Ade Soyinka
My shipment did not require signature just so it can be left by my door. DHL driver lied that they didn't meet anyone at home. Fine, I went online through the link texted to me to ask them again to leave by the door which was part of the options on their website. I received message today that it would be delivered before the end of the day. I called customer service at the end of the day. Tje agent cared less about my undelivered shipment and told me to go to the Smyrna office but not sure if I would be able to get my shipment basically telling me nonsense. Very unhelpful, I requested for manager, he said manager would call back and I received text message from someone saying they miss me by phone but no missed call.
2 months ago
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DHL has a 1.2 average rating from 1,340 reviews

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Alice, Customer Support

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