If I could rate them less that one star I would. They have the worst customer service imaginable that is not helpful for even the most basic enquiries. They damaged a package I shipped, completely ignoring the obvious handle with care sign on the box, placing very heavy objects on it and refusing to take responsibility for the damage caused to it's contents. The cost of their service is not cheap and for that reason I am extremely insulted by the the lack of care and lack of humility in the way they handled my situation. They as a company has gotten too big for it's britches and is taking advantage of that fact. I will not be using their services ever again. After years of consistently using their services, to this disgraceful experience, they are not worth anything more than a poor rating. You are better off using absolutely any other delivery services.