(Focus on Business Impact and Urgent Warning): "As a small business owner, reliable shipping is crucial. DHL Canada has completely failed me. My package has been delayed for three weeks, with constant misinformation and no accountability. This has directly impacted my business and damaged my relationship with my customers. I cannot emphasize enough how important it is for other ecommerce businesses to avoid DHL. They are not a reliable shipping partner and will only cause you significant stress and potential financial loss. Save yourself the headache and choose a different carrier. My experience with the Brampton location has been particularly concerning."