I sent my parcel from Sydney to Nashik, India. While it was mentioned in the document that it was all used and personal stuff due to moving to home country permanently, they did not convey it well to the customs so they asked me to pay custom duties of around 23535 rs. I paid it straight away. then after two days i got a call from DHL local office asking how are you paying your 55000rs fees ??? i was in a big shock, and started asking them to give me all the receipts or invoices they received from customs. Spending a lot of time chasing them but no proper response from them. Still waiting for the parcel. I DO NOT RECOMMEND DHL AT ALL.