If I could give no stars I would. I recently shipped some Easter candy from Rome to Chicago for a terminally ill child. Not only do the candy never arrive, they can’t even figure out where the box is. I’ve been told on three occasions that it was escalated for a manager to touch base with me; never happened. I’ve been told three times it was out for delivery, and then told oh no it’ll be delivered tomorrow; it’s never been delivered. I’ve been told it’s in Rome. I’ve been told it’s in Tucson. I’ve been told it’s in Franklin Park Illinois. I’ve been told it’s on Waveland Avenue in Chicago; the long and the short of it is, they are not reliable, and they lie to their customers. One of the questions below is how long did it take to get the package; no idea; it has not arrived. Another question was how long did it take them to respond to me; no idea, they have never replied to my calls.