Sent in an immaculate iPhone 7. Offered £130 less than the offer price after Envirofone claimed the screen was damaged and also had white spots on. Fortunately, I had taken photographs before I sent the phone evidencing its pristine condition which is at variant to the description of the phone they are claiming to have received. Concerningly, there are many reviews on multiple sites from the last 7 dates claiming the same, far too many to be a coincidence and suggesting that there is dishonesty at play in order to obtain fully working goods by deception. Such a shame as have used Envirofone before with no issues but something clearly is going on of late as per reviews. Would highly recommend people do not send in their phones at this current time. I will of course amend if the matter is resolved.