There seems to be a lot of similar reviews for this company unfortunately! Recieved a quote of £155 for samsung Galaxy S8+, accepted quote and sent off the immaculate phone (this had been kept in the best condition possible due to a phone case and screen protector always being on), I also paid to have it recorded delivery and used bubble wrap in addition to the packaging supplied by envirophone only to be quoted £38 when they recieved the phone!!! When this was challenged over the phone they then "revised" this to £78, when I questioned on what basis would they give these prices when I was quoted £155 she advised that was what came up on her computer!!!? Safe to say I asked for my phone to be returned in the excellent condition it was sent in and have now sold it elsewhere for £150, please do not use!!!