Login
Start Free Trial Are you a business?? Click Here
Jane S.
I ordered several sizes of shorts and jumpsuits. I returned all of the shorts because they did not fit me, as well as two jumpsuits. The refund only included one pair of shorts, coincidentally the ones with the lowest price, out of FOUR shorts total. I lost money on 3 pairs of shorts. Same thing with the jumpsuits. I returned 2 jumpsuits, but only got a refund for the lower priced one. Unfortunately, I did not take photos of the clothes I was returning. If I had proof, I would make a case and pursue this further. They accepted all of the clothes I returned because they were all in one package, but CHOSE TO REFUND ONLY THE TWO CHEAPEST ITEMS. I never received two pairs of shorts I ordered back in early May either. Not expecting them anytime soon, but if they do arrive I am returning them in store because it's the only way to make sure I'm getting my money back. Don't trust this company with online returns! They are not honest about their online returns policy!
4 years ago
Read Gap Reviews
Gap has a 4.0 average rating from 125 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial