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Alina
The network is becoming worse and worse. I have lost signal and mobile data a lot in the last year. I think they no longer receive the same coverage as O2. Going abroad, out of 4 phones with giffgaff only 2 registered automaticly for the roming. Comunication with them is quasi-inexistent. They promise an answer in this much tome and they do not answer in time. Our phone numbers are vital to us nowadays, as we need them to aprove payments and a lot of other things, not only to communicate between each others and it is very unseztling when you are in the situation of not being able to ise your phone number to be promised the issue will be sorted in this much time and to waiz and wait jist to see thet they did not respect their promise. There is no number to contact them so you can't do nothing. You just wait and something of vital importance might need you to use your phone but your hands are tied up.
1 year ago
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Giffgaff has a 1.4 average rating from 101 reviews

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Alice, Customer Support

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