I bought a refurbished phone, an iPhone 13 it was fine at the start but months later the battery is TERRIBLE. My phone is extremely laggy and glitchy. You’d expect when being a refurbished phone that it would still all work great but that’s surely not the case. My old iphone 11 works 100x better than this new iPhone 13 Pro that I got from giffgaff. Honestly a waste of money and it’ll be the last time I buy a phone from them and it’s an absolutely waste of money. For the £400 I spent I should’ve saved it and just got a brand new phone. Will now have to spend more money to get this phone fixed along with a battery replacement. JOKE!!! The customer service is absolutely terrible aswell, I had an issue with my bank where they didn’t accept the payment of the phone. The bank was telling me one thing and giffgaff was telling me another. I had to phone back like 5 times and speak to different people individually every time and explain the problem over and over again and some people would be useless when it came to helping me. I wouldn’t waste your money here.