I ordered a blanket and two other items as part of a 3 for 20 deal. The delivery was a week late but that didn’t bother me. They sent me the two smaller items and told me that the blanket (which was the main reason I ordered; it was a big discount and in retrospect it feels like it was meant as a “bait” article) wasn’t available at the moment. For months I kept asking where the blanket was (they had already taken the money off my account) and they kept telling me they would send it eventually and I should be patient. After almost half a year, they said the blanket was available again but they needed me to transfer them ~35 pounds to receive it. When I complained and said it was already paid for, they simply cancelled my order. I never got my money back and they keep saying I never paid, although I send them PROOF that the money was taken off my account. There’s no phone number to call and you can’t reply to their emails. Every time I email them, I get a very unhelpful standard response and there’s no way to just reply and have a continuous conversation. You need to send a message from their website each time + keep getting a different customer service person who doesn’t know what’s going on. The website is fun and cute but it’s NOT worth the stress. Please put your money somewhere else.