Ordered harry potter tins with tshirts and after 2 months of waiting they cancelled my order. After repeated emails they send the same standard response blaming suppliers however the items are available separately on the site still but at a high price so I can only assume they sold my items to cheaply and are now making excuses. The customer service responses really annoyed as they never actually answer you, just the same copy and paste excuses. They have nice items but I would never trust or recommend them again as they obviously don't care about their customers.