Appalling company. Item arrived damaged after a long wait for it to arrive. Apparently they dont supply postal labels to return faulty goods, you have to do at your own expense!. They made me take item to post office then confirm cost of which i did. £12.98. I was guaranteed they would refund the postal costs of which i have the messages to confirm. They refunded the £12.98 from the original paypal payment i sent them for the clock!. I was not refunded the clock till i took it up with paypal even though i emailed them many many times. Eventually i have been refunded £38 from the original paypal payment which means i am STILL out of pocket fro the £12.98 postal cost!!!!!!!!. Many many many false promises of a refund weeks down the line and still no postal refund. Appalling fraudulent company please avoid. I will be seeking advice. I note previous reviews do not abode well.