Oddball experience. My wife attempted an online purchase for a fridge/freezer in the evening but the site wouldn't let her complete the order until she opened a Credit Account which she didn't want. I suggested she left it &a I would give them a call in the morning. As I was dialing the number she gave me I noticed it was a contoversial 0871 number which allows the company you are calling to charge you a premium rate which was unacceptable in this circumstance. I found a 0345 number but the rep on the other end spoke so fast (Oz or S. African) I had to ask for several repetitions which made him irate. He kept asking if I was going to pay for the order with my own credit card, despite repeatedly saying yes - he continued to ask aggressively. Then I was bluntly told he has to create a Profile Account "that's the way it is right, no other way, no question about it!". He the asked for a minute so he can start my account and get my credit card details, I was about to tell him where he could go when I was flipped on hold. I held, looking forward to our next exchange but after a few minutes the line went dead. It was enough for me to give this lot a wide bearth.