Avoid at all costs - I was scammed. My wife bought a wall cabinet from this company. The hinge broke in less than 24 hours - it was not fit for purpose. The manual offers a spare parts service - I rang the customer helpline in the manual. I was charged 24 pounds for the phonecall without my consent. No mention of a charge in the manual, no mention of a charge when I called. They kept me on the line as long as possible and would not replace the part - they wanted me to take the cabinet off the wall, take it apart and send it back (not reasonable).
24 pounds for a phonecall is of course what you expect from a scam operation. I plan to escalate this to trading standards if this is not resolved
10 months ago
Jdwilliams has a
1.5
average rating
from
338
reviews
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