Something has gone horribly wrong with N Brown Group stores. Either Steve Johnson made them worse, or he just can't do anything about a crumbling company. I went through a weeks long fiasco with their Simply Be store. What a mess that was. A nightmare. Now I am dealing with the same reason. The same excuses. All with Jd Williams. All these stores have the same reps. Same CEO. Same warehouse. And somewhere in that chain, there is broken link. I have been told by both stores that my order got stuck in the system and nothing could be done but to cancel and reorder. Sound simple? WRONG. They have to cancel the order. Wait for funds to appear on the card later. Then try to reorder. And if you know anything about these stores, most items won't be available by then. Stock is a major problem. and the IT dept couldn't make a Play Dough computer. They got my money already. I worked in this line of business. I know that a real human could easily fix an order and get the warehouse in line. I can log on and see my items. So shouldn't they be able to? Surely. But I think they are LYING about the stuck order and probably don't have the items I ordered. Its a stall tactic. If it wasn't they wouldnt be playing so dumb. AVOID N BROWN GROUP STORES. They have fallen to pieces and will make you an angry consumer if you even try to order from them. Ignore the positive reviews. They are likely fake.